Ambience
We want you to thoroughly enjoy the time that you spend with us and ensure that the experience is completely relaxing. So, please turn off your mobile phone or pager once you arrive at the Relaxation Rooms and leave the outside world behind you for a couple of hours.

Treatment times
The times shown for treatments are approximate. Please arrive 15 minutes before the start time of your treatment so that we can run through the pre-treatment consultation with you. Our relaxation room is included as part of the experience, so allow yourself some extra time to spend in there before or after your treatment.

Treatment suitability
Please be aware that not all treatments are suitable for pregnant ladies and some individuals with certain medical conditions. Our therapists are happy to discuss your requirements prior to booking your treatment. We do reserve the right not to perform any unsuitable treatments on clients.

Treatments at home
We’re very pleased to offer treatments at home service for people who have difficulties getting to the spa. Please call for more details and to arrange an appointment. There is a minimum charge of £75 for treatments at home.

Gratuities
If you would like to leave a gratuity for your therapist then please leave it with reception.